Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If your purchase does not meet your expectations and meets the criteria below, you may request a return within the specified timeframe.

Return Eligibility

Return requests must be submitted within 14 days of receiving your order.

Conditions for Returns

To be eligible for a return, the item must meet all of the following conditions:

Be unused and in its original condition.
Be returned with the original packaging, when applicable.
Include all original accessories and components.
Not have been altered, damaged, or improperly used.

Returns that do not comply with these conditions may be denied.

Non-Returnable Items

The following products are not eligible for returns:

Personalized or custom-made products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Items that have been used, installed, modified, or damaged.

Return Process

Once your return request is approved, please ship the item back to us. Please note that customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Return shipping fees will be calculated and displayed at checkout for your original purchase.

After we receive your return, it will be inspected. Approved refunds will be issued to the original payment method within 5-10 business days, depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or is not the item you ordered, please keep the product and original packaging intact while we investigate the issue. In such cases, we will cover return shipping costs.